PrivateVPN is a small, Swedish-based provider that’s stayed under the radar compared to the NordVPNs and Surfsharks of the industry, despite putting up a respectable 3.11/5 in our testing. It’s not a top-tier pick, but the reasons why are narrower than you’d expect from the score alone.
PrivateVPN at a glance
| Category | Score |
|---|---|
| Overall | 3.11/5 |
| Speed | 4/5 |
| Jurisdiction | Sweden, Fourteen Eyes (3/5) |
| Audited no-logs | No (3/5) |
| Leak protection | 5/5 |
| Streaming | 3.5/5 |
| 1-month price | $8.99 |
| 1-year price | ~$3.99/mo |
| 2-year price | Not offered |
Speed: solidly mid-pack
PrivateVPN scores 4/5 on speed, a respectable result that puts it ahead of budget names like Hide.me and TunnelBear, though behind category leaders such as NordVPN, Mullvad and Surfshark, which all hit the maximum 5/5. In practice this means smooth HD streaming and normal browsing, without the standout performance that would make it a first choice for anyone chasing the fastest possible connection.
Privacy: a claim without independent proof
This is where PrivateVPN’s score takes its biggest hit. The company states a clear no-logs policy in its terms of service, but unlike NordVPN, ProtonVPN or Surfshark, it has never commissioned an independent audit to verify that claim against its actual infrastructure. That earns it a middling 3/5 on audited no-logs in our table, the same category where audit-backed competitors pull well ahead.
Sweden’s jurisdiction adds a second consideration: it’s a Fourteen Eyes country, part of the broadest of the major intelligence-sharing alliances. That’s a real factor for anyone whose threat model specifically requires staying outside these alliances, though it’s a smaller concern for typical everyday privacy needs like shielding your browsing from your ISP or securing public Wi-Fi. Leak protection tested cleanly at 5/5, so whatever traffic does pass through the VPN, it isn’t leaking your real IP or DNS requests.
Want to compare all VPNs side by side? Check our full VPN comparison table with scores across 18 criteria.
Streaming: better than the server count would suggest
PrivateVPN scores 3.5/5 on streaming, a genuinely solid mid-tier result. It’s not in the same league as NordVPN or ExpressVPN, both of which score a perfect 5/5, but it handles several major platforms reliably enough to be a reasonable choice if streaming is a secondary priority rather than your main reason for buying a VPN.
Bypassing restrictive networks
PrivateVPN offers obfuscated servers, which score 2/5 overall in this category since it lacks Shadowsocks support and Tor integration, the two additional layers that help a connection survive more aggressive VPN-blocking efforts. Obfuscation alone is enough for lighter censorship environments but isn’t the strongest option if you specifically need to get through a network like China’s that actively hunts for VPN traffic signatures.
Pricing: competitive, no long-term plan
At $8.99 a month, or roughly $3.99 a month on the annual plan working out to $47.88 a year, PrivateVPN undercuts most mid-tier competitors. There’s no 2-year option currently on offer, which is a minor inconvenience if you prefer locking in the lowest possible rate for longer, but the annual price is already competitive enough that the absence isn’t a major loss. A 30-day money-back guarantee covers new subscribers who want to test it risk-free.
Apps, platforms and setup
PrivateVPN covers Windows, macOS, Linux, iOS and Android natively, plus router-level support (listed as “Other” in our platform data) for whole-home coverage, though it skips Chrome and Firefox browser extensions and smart TV apps entirely. If you need a VPN across every device type in a household without buying separate solutions for a smart TV or streaming box, this gap is worth planning around.
Customer support: a genuine strength
PrivateVPN scores 4/5 on customer support, ahead of several larger, better-known competitors. Live chat and email support are both responsive, and the company is known in the industry for offering hands-on remote installation help for less technical users setting up router-level VPN access, a level of personal attention that’s uncommon at this price point.
Where it falls short
Ad-blocking scores 0/5, a feature most competitors bundle in by default, and bug bounty transparency also scores 0/5, meaning there’s no public program incentivizing security researchers to report vulnerabilities. Ownership transparency sits at a middling 4/5. None of these are dealbreakers individually, but together they’re a reminder that PrivateVPN operates with a smaller team and a narrower feature roadmap than the industry’s biggest names. The server network itself is on the smaller side too, reflected in a 2/5 score for owned servers, which is the main reason PrivateVPN won’t match a giant like NordVPN or Surfshark for consistent speed across every location worldwide, even though its core WireGuard and OpenVPN performance tests well where it does have coverage.
How it compares at a similar price
At roughly $3.99 a month annually, PrivateVPN sits close to Windscribe and TunnelBear on price. Against Windscribe specifically, PrivateVPN wins on speed (4/5 versus Windscribe’s 5/5, actually a narrow loss, but PrivateVPN pulls ahead on customer support) and loses ground on audited no-logs verification, since Windscribe at least publishes a transparency report even without a full audit. Neither is a clear-cut winner across the board; the right choice depends on whether independent audit history or hands-on support matters more to you.
Security protocols and encryption
PrivateVPN uses AES-256 encryption across OpenVPN and WireGuard, both current industry-standard protocols, and encryption itself scores 4/5 in our table, in line with most established competitors. A kill switch is included and functioned correctly in our leak testing, cutting traffic immediately when we forced a disconnect rather than leaving a brief exposure window. Split tunneling is also available on supported platforms, letting you route specific apps outside the VPN tunnel while keeping everything else protected, a feature some budget competitors skip entirely.
Setup experience
Getting started is straightforward: create an account, download the app for your platform, and connect using a simple country-list server picker. The interface is dated compared to the more polished apps from NordVPN or Surfshark, but it’s functional and doesn’t require any real learning curve. Where PrivateVPN stands out is what happens if you get stuck: its support team offers remote-assisted setup for router-level installs, a genuinely rare offering that’s worth factoring in if you’re not comfortable configuring a router’s VPN client yourself.
Who PrivateVPN actually suits
PrivateVPN makes sense if you want solid everyday performance, decent streaming, and genuinely helpful customer support, and you’re not treating a fully independently audited no-logs policy as a strict requirement. It’s a weaker fit if audit verification or staying outside the Fourteen Eyes alliance is non-negotiable for your specific threat model.
PrivateVPN is a capable, fairly priced mid-tier VPN let down mainly by the lack of an independent no-logs audit rather than any single glaring flaw. Its customer support is a genuine differentiator at this price. For an audited alternative at a similar cost, ProtonVPN is worth comparing, and for the strongest all-around option in our table, NordVPN remains the benchmark.
Keep reading: How to Verify a VPN’s No-Logs Claim and Best Cheap VPN in 2026.